FAQs

Where is StorageQ located?
Our new storage facility is located at the intesection of Hwy 61 & 67 in Festus, adjoinging Quick Chips Phillips 66 gas station, and across from Surdyke Yamaha, Saint Pius X High School, and Mercy Jefferson Hospital.

StorageQ
1241 American Legion Dr
Festus, MO 63028
636-339-4555

What are the access hours?
7 days a week from 6 AM to 10 PM.

What are the phone/office hours?
We are available by phone Monday - Friday 8am - 6pm, and Saturday & Sunday 9am - 4pm, and we are onsite most of these times. Plese call with any questions, to reserve or rent a unit, schedule an appointment, or meet onsite.

Do you offer specials?
Yes. In addition to providing you a FREE disc lock with unit rental, we often have specials, such as first full month 50% OFF rental for new teants. Call us today for current specials!

What are the security features?
StorageQ security featurs include:
  • Gated and fenced facility
  • Keypad access to gate & buildings
  • FREE disc lock with unit rental
  • Many video cameras
  • Text notification when your kepad # is used
  • Well lit facility - inside & out

Am I required to store long-term?
We provide flexible month-to-month lease options. Store with us short or long-term.

What type of units do you provide?
We offer clean and convenient Climate Control storage units to help protect your goods and make access comfortable. We have both drive-up access units, and indoor units that are easily accessed via our 6 load bays where you'll find pleny of movign carts. Unit sizes range from 5x5 to 10x30!

Why Climate Control?
There are many benefits of climate control units, as many goods store better in climate control. Our rule of thumb is if you're storing goods you typically keep in your house, then climate control is appropriate. Climate control helps manage temperature and humidity - both of which help keep your goods safe & make unit access comfortable for you!

Do you require tenant insurance?
No, we do not require tenant insurance, but we strongly recommend you to have insurance on your goods. StorageQ does NOT insure your goods. We offer SafeStor tenant insurance to you, with $0 deductible & options of $1,000 coverage for $7.95/month, or $5,000 coverage for $10.95/month.

What documentation do I need to rent a unit?
A valid form of government-issued ID such as a driver’s license, passport, or state ID, and either cash, debit or credit card for payment.

What items am I NOT allowed to store?
Moth balls, odorous, edible, ignitable, flammable, explosive, hazardous, chemicals, corrosives, oxidizing substances, poisonous or infectious substances, illicit, and similar items are NOT allowed to be stored. Wet or damp items, and fire or smoke damaged or related goods are NOT allowed to be stored.

How do I pay my bill?
You can pay your storage bill online using a debit or credit card, or in person with check, cash or card. We can setup monthly autopay, or you can also login to your account online & pay online.