FAQs

Where is StorageQ located?
Our brand new storage facility is located at the intesection of Hwy 61 & 67 in Festus, adjoinging Quick Chips Phillips 66 gas station, and across from Surdyke Motorsports and Saint Pius X High School.

StorageQ
1241 American Legion Dr
Festus, MO 63028
636-339-4555

What are the access hours?
7 days a week from 6 AM to 10 PM.

What are the phone/office hours?
We are available by phone Monday - Friday 8am - 6pm, and Saturday & Sunday 9am - 4pm, and we are onsite most of these times. Plese call with any questions, to reserve or rent a unit, schedule an appointment, or meet onsite.

Do you offer specials?
Yes. In addition to providing you a FREE disc lock, we often have specials - click View Units or Start Storing Today for current specials.

Am I required to store long-term?
We provide flexible month-to-month lease options. Store with us short or long-term.

What are the security features?
StorageQ has gated access, where your unique access code lets you keppad into the facility gate and allows building access to your internal unit. We can enable text notification to you whenever your keypad access code is used! We also have video cameras recording 24x7, and our facility will be fenced Spring of 2023. We also give you a FREE disk lock when you rent your unit.

How do I pay my bill?
You can pay your storage bill online using a debit or credit card. We can setup monthly autopay, or you can login to your account online & pay online.
What type of units do you provide?
We offer clean and convenient Climate Control storage units to help protect your goods and make access comfortable. We have both drive-up access units, and indoor units that are easily accessed via our load bays. Unit sizes range from 5x5 to 10x30!

Why Climate Control?
There are many benefits of climate control units, as many goods that store better in climate control. Our rule of thumb is if you're storing goods you typically keep in your house, then climate control is appropriate. Climate control helps manage temperature and humidity - both of which help keep your goods safe & make unit access comfortable for you!

What is your temperature range?
We set our heating and air conditioning units between 58 - 78 degrees.

Do you offer tenant insurance?
Yes, we offer SafeStor tenant insurance, with $0 deductible & options of $1,000 coverage for $7.95/month, or $5,000 coverage for $10.95/month. For protection of your goods we require insurance, however you can choose SafeStor insurance or provide your own policy information.

What documentation do I need to rent a unit?
A valid form of government-issued ID such as a driver’s license, passport, or state ID, and either cash, debit or credit card for payment.

What items am I not allowed to store?
Edible, ignitable, flammable, explosive, hazardous, chemicals, corrosives, oxidizing substances, poisonous or infectious substances, illicit, and similar items are NOT allowed to be stored. Wet or damp items, and fire or smoke damaged or related goods are NOT allowed to be stored